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Heba Nabil is currently the Head of Sales Operations and Regional Senior Manager of Content & Telesales at Talabat, part of Delivery Hero MENA. With a diverse background in content management and sales operations, Heba has held roles such as Content Manager for the Middle East at foodpanda and Content Team Leader at Otlob.com. They began their career as a Customer Service Representative at Vodafone Egypt and have developed expertise in content strategy, quality control, and analytics throughout their professional journey. Heba earned diplomas in Language Interpretation and Translation and Human Resources Management from The American University in Cairo and holds a Bachelor's degree in English Language and Literature from Ain Shams University.