Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story.

Retail

Harrods

Harrods' headquarters in London, United Kingdom

Michael Ward

Lucy Fredericks

Kim Wolstenholme

Mark Blundell

Simone Esposito

Hajra Ahmed

Sofia Mogilewskaja

Owen Meehan

Alessia Mosca

Andrew Luxmore

Annalise Fard

Christian Black

Chris Sweet

Simona Riberti

Rachel Galvin

Tim Parker

Rebecca Brown

Mark Emery

Laura Fitzgerald

Krisztina Aliz Pop

Joanne Such

Danielle Roussel

Tracy Finn

Dan Webster

Davinia Pearl

Abi Weeks

Katie Rodgers

Camilla Cross

The Sales Positions team at Harrods is dedicated to providing exceptional customer experiences through expert product knowledge, personalized service, and building lasting relationships with clients. This diverse group of roles, ranging from Sales Associates to Senior Sales Executives, ensures that every customer feels valued and connected to the Harrods brand, while also driving sales and achieving targets across various luxury departments. Together, they create a welcoming atmosphere that embodies Harrods' commitment to excellence in retail.

Sales Positions

The Marketing and Brand Management team at Harrods is dedicated to crafting and nurturing the brand's image, ensuring it resonates with discerning customers. This team develops and executes strategic marketing campaigns, manages partnerships with luxury brands, and enhances customer loyalty through tailored marketing initiatives. They leverage customer insights to drive innovative marketing tactics and foster an exceptional shopping experience that reflects Harrods’ commitment to luxury and excellence.

Marketing and Brand Management

The Information Technology and Data Analysis team at Harrods plays a crucial role in leveraging technology and data insights to enhance customer experiences and operational efficiency. Comprising diverse experts, the team focuses on strategy development, project coordination, system delivery, and data security, ensuring that all IT systems are robust and aligned with customer-centric goals. They utilize advanced analytics to gain insights that drive decision-making and innovation, influencing marketing, pricing, and operational strategies across the organization.

Information Technology and Data Analysis

The Retail and Customer Experience team at Harrods is dedicated to providing exceptional service and personalized experiences for every customer. This team oversees all aspects of retail operations, from private shopping and VIP services to day-to-day sales and client interactions, ensuring that each visit is memorable. They are committed to cultivating strong relationships with clients and continuously enhancing the shopping experience, embodying Harrods' mission to delight customers.

Retail and Customer Experience

The Operations and Logistics team at Harrods ensures the seamless flow of goods and services within the organization, focusing on client satisfaction and operational efficiency. This team manages supply chain processes, oversees distribution and delivery services, and coordinates private shopping experiences while ensuring that the highest standards of service are maintained. By optimizing logistics and stock integrity, they play a crucial role in enhancing the customer experience and supporting Harrods' commitment to excellence.

Operations and Logistics

The Product Development and Design team at Harrods is dedicated to creating exceptional and innovative products that resonate with our discerning customers. This diverse team collaborates across various disciplines—including food development, fashion design, and packaging—to ensure every product reflects Harrods’ commitment to luxury and quality. By merging creativity with market insight, they strive to deliver unique offerings that enhance the Harrods experience and elevate brand prestige.

Product Development and Design

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Harrods

Org chart

Teams

Sales Positions

Marketing and Brand Management

Information Technology and Data Analysis

Retail and Customer Experience

Operations and Logistics

Product Development and Design

Offices

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Harrods

Org chart

Teams

Sales Positions

Marketing and Brand Management

Information Technology and Data Analysis

Retail and Customer Experience

Operations and Logistics

Product Development and Design

Offices

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