The company was formed by Henry Walton Smith and his wife Anna in 1792 as a news vendor in London.

Retail

WHSmith

Carl Cowling

Max Izzard Fcma

Spencer Sheen

Lyndon Hearn

Robert Moorhead

Sweta Singh

Peter Swann

Eugene Dodd

Ken Towning

Kevin Gotthard

Mark Robbins

Simon Emeny

Colette Burke

Annette Court

Nicky Dulieu

Helen Rose

Situl Jobanputra

Ian Houghton

The Operations and Logistics team at WHSmith is responsible for ensuring the efficient movement and distribution of products across the company's various channels, including travel, international, and high street stores. This team oversees supply chain management, optimizes transportation logistics, and coordinates with distribution centers to streamline operations. They work collaboratively to enhance service delivery and maintain the company's commitment to customer satisfaction while adapting to evolving market demands.

Operations and Logistics

The Marketing and Merchandising team at WHSmith is responsible for creating and implementing strategies to promote the company's product offerings, particularly in books, news, and magazines. This team focuses on optimizing product placement, developing marketing campaigns, and enhancing customer engagement to drive sales and improve brand visibility across various channels. By analyzing market trends and consumer behavior, they ensure that WHSmith remains competitive and meets the diverse needs of its customers.

Marketing and Merchandising

The Finance and Accounting team at WHSmith is responsible for managing the company's financial health and reporting. This includes budgeting, forecasting, financial analysis, and strategic planning to support business decisions. The team ensures compliance with financial regulations while optimizing financial processes, contributing to the overall profitability and growth of the company.

Finance and Accounting

The IT and Development team at WHSmith is responsible for designing, implementing, and managing innovative technology solutions that enhance operational efficiency and customer experience. This team collaborates on web development, data analytics, and systems management, ensuring that the company leverages cutting-edge technology to drive business growth and improve service delivery. They also focus on maintaining high-quality standards and fostering a data-driven culture.

IT and Development

The Procurement and Vendor Management team at WHSmith is responsible for sourcing and managing relationships with suppliers to ensure the best quality products and services at competitive prices. This team collaborates across various categories, including IT, legal, insurance, and finance, to optimize procurement processes and drive cost efficiencies, supporting WHSmith's long-standing tradition of excellence in retail.

Procurement and Vendor Management

The Leadership Team at WHSmith is responsible for setting the strategic direction of the company, overseeing its operations, and ensuring financial stability. Comprising key executives including the CEO and CFO, the team works collaboratively to drive growth, enhance customer experience, and maintain WHSmith's legacy in the retail industry.

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WHSmith

Org chart

Board & advisors

Teams

Operations and Logistics

Marketing and Merchandising

Finance and Accounting

IT and Development

Procurement and Vendor Management

Leadership Team

Offices

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WHSmith

Org chart

Board & advisors

Teams

Operations and Logistics

Marketing and Merchandising

Finance and Accounting

IT and Development

Procurement and Vendor Management

Leadership Team

Offices

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