With seven branches in Jefferson, Hardin, Jasper, Newton and Tyler counties, Education First FCU provides financial education, products and services that guide and empower our members to achieve financial success.  

Education

Education First FCU

Education First FCU's headquarters in Beaumont, TX, United States

The Jasper office focuses on optimizing branch operations and enhancing local service delivery in Texas.

Jasper

The Lumberton office likely oversees local operations and branch management in the Texas region.

Lumberton

Kevin C.

Kevin Conn

Jonathan Haskett

Melisa Fountain

The Leadership Team at Education First FCU guides the strategic direction and operational effectiveness of the credit union. Comprised of key executives, this team collaborates to enhance financial education, optimize service delivery across branches, and ensure the organization meets the needs of its members while achieving its mission of financial empowerment and success.

Leadership Team

The Operations Team at Education First FCU ensures the smooth functionality of all branch activities and oversees the implementation of efficient processes to enhance member services. They focus on operational excellence, staff training, and compliance, while fostering a collaborative environment to support the credit union's mission of financial education and empowerment for its members.

Operations Team

The Finance and Accounting team at Education First FCU is responsible for managing the credit union's financial health, ensuring accurate reporting, and analyzing financial data to inform strategic decisions. This team oversees budgeting, accounting operations, mortgage lending processes, and compliance with financial regulations, all while providing insights to support the organization in delivering exceptional financial education and services to its members.

Finance and Accounting

The Customer Support Team at Education First FCU is dedicated to delivering exceptional service and guidance to members across all branches. Comprising roles such as Member Service Representatives and Contact Center Agents, the team addresses inquiries, resolves issues, and provides financial education to empower members on their financial journeys. The Sales and Service Coach and Contact Center Manager ensure the team is well-equipped with the skills and strategies needed to enhance member satisfaction and overall financial well-being.

Customer Support Team

The Marketing Team at Education First FCU is responsible for developing and executing strategic marketing initiatives that promote the credit union's financial products and services. This team focuses on increasing member engagement through targeted campaigns, enhancing brand awareness, and delivering educational resources to empower members in their financial journeys. They collaborate on creative content, manage social media presence, and analyze marketing performance to optimize outreach efforts.

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Education First FCU

Org chart

Teams

Leadership Team

Operations Team

Finance and Accounting

Customer Support Team

Marketing Team

Offices

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Education First FCU

Org chart

Teams

Leadership Team

Operations Team

Finance and Accounting

Customer Support Team

Marketing Team

Offices

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