Muhammed Ajmal R is a Technical Support Engineer at Vonage since September 2025, focusing on troubleshooting messaging API issues for APAC enterprise customers. Prior experience includes serving as a Product Support Engineer at Exotel from January 2024 to September 2025, managing complex queries related to various APIs and integrations. Muhammed also held multiple positions at ShareChat from May 2021 to January 2024, starting as a Content Operations Intern and progressing to Operations Associate and then Senior Operations Associate, where significant contributions were made to operational efficiency and user-generated content growth. Earlier, Muhammed gained foundational skills in live broadcasting and camera operations as a Camera Assistant intern at Janam TV. Muhammed holds a Bachelor of Arts in Design and Visual Communications from Mahatma Gandhi University, obtained in March 2020.
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