Ryne Heck is a seasoned professional with extensive experience in business systems analysis and product management, currently serving as Transformation Leader and RPA Manager at Total Quality Logistics since April 2016. In this role, Ryne focuses on intelligent automation, including RPA and chatbot technologies. Previous positions at Total Quality Logistics include Senior Systems Analyst and IT Systems Analyst, contributing to various development teams. Prior to this, Ryne worked at PNC from October 2008 to April 2016, progressing from Teller to Business Systems Analyst II, specializing in corporate and institutional banking technology. Ryne holds a Master of Science in Computer Information Technology and a Bachelor's degree in Business Informatics from Northern Kentucky University.
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