The West Brom is the leading regional building society in the Black Country and Birmingham, and the 7th largest in the UK with around 430,000 members.

Finance

The West Brom

The West Brom's headquarters in West Bromwich, United Kingdom

Jonathan Westhoff

Sophie Pazzaglia FCCA ACG

Gareth Madeley

Manjit Hayre

Ramona Maye

Darren Marsden

Martin Boyle

Sourish Mukherjee

Wayne Tarrier

Alex Windle

Alex Pawley

Anne Gunther

Dave Dyer

John Maltby

David Thomas

Lynne Shamwana

Julie Hopes

The Finance and Financial Analysis team at The West Brom is responsible for managing the society's financial operations, ensuring effective budgeting, forecasting, and reporting. They analyze credit risk and liquidity to safeguard member assets, support strategic financial planning, and drive informed decision-making. This team plays a critical role in maintaining the financial health and growth of the organization in a competitive market.

Finance and Financial Analysis

The Information Technology and Operations team at The West Brom is responsible for managing and optimizing the organization’s IT infrastructure and services. They ensure efficient IT operations, oversee technology project delivery, and maintain system access and security for over 430,000 members. This team plays a crucial role in aligning technology initiatives with business goals to enhance member experience and operational efficiency.

Information Technology and Operations

The Marketing and Customer Engagement team at The West Brom is responsible for developing and executing strategic marketing campaigns that enhance brand awareness and drive member engagement. They focus on creating compelling digital content, managing customer relationships, and optimizing service delivery across branches to ensure a seamless member experience. By analyzing customer insights and market trends, the team aims to foster loyalty and support the society’s growth objectives.

Marketing and Customer Engagement

The Risk Management and Compliance team at The West Brom is responsible for identifying, assessing, and mitigating potential risks that could impact the society's operations and regulatory standing. This team ensures adherence to legal and regulatory requirements, develops compliance policies, and conducts internal audits to promote a culture of risk awareness. Their expertise supports The West Brom in safeguarding member interests and maintaining trust within the community.

Risk Management and Compliance

This department focuses on evaluating business needs and providing insights to improve operations and decision-making.

Business Analysis

This department focuses on managing and enhancing customer interactions and support processes.

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The West Brom

Org chart

Board & advisors

Teams

Finance and Financial Analysis

Information Technology and Operations

Marketing and Customer Engagement

Risk Management and Compliance

Business Analysis

Customer Engagement

Offices

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The West Brom

Org chart

Board & advisors

Teams

Finance and Financial Analysis

Information Technology and Operations

Marketing and Customer Engagement

Risk Management and Compliance

Business Analysis

Customer Engagement

Offices

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