Kate Scott is an experienced support operations and delivery manager at The Access Group, where responsibilities include shaping strategy and leading programs to enhance service delivery. Previous roles comprise support manager and software support team leader, focusing on recruitment software support and exceptional customer service. Earlier experience includes leadership positions at RBS in telephony sales and customer service, managing teams and driving performance, along with a foundation in customer service and complaints handling at NatWest. Kate's career began in recruitment assistance with Manpower, following education at The City Of Leicester College.
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