Robert Petrov is a dynamic and results-driven professional with over 8 years of experience in Service Delivery, Training & Development, and Quality Assurance across diverse client portfolios. With more than 4 years of management experience in the outsourcing sector, Robert has led multilingual teams in Customer Service, Technical Support, and Sales verticals. They hold a Master of Science (MSc) in International Marketing from London South Bank University and a BA in Finance from VUZF. In previous roles, Robert served as Global Training and Quality Manager at Sutherland, where they built and mentored teams, designed performance improvement frameworks, and established quality assurance policies.
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