Sutherland is a process transformation company focused on helping companies rethink the way business gets done. Whether transforming your financial processes, applying analytics to customer care, or leveraging experience design to build a customer journey map, we are experts in re-engineering process.

Information Technology

Sutherland

Sutherland's headquarters in NY, United States

Dilip Vellodi

Satya Ramaswamy

Eric Tinch

Ramgopal Mudigonda

Jim Dwyer

Sriram Panchapakesan

Makesh Bharadwaj

Dorothy Lake

Doug Gilbert

K.S. Kumar

Banwari Agarwal

Khaled Alsaleh

Brian Davis

Nan Diedwardo

Joey Parman

Arathi Trivedi

Debmalya Sen

Jim Lusk

Dipankar Sengupta

James L. Lusk

Ashok Jain

The Human Resources team at Sutherland is dedicated to managing and enhancing the company's workforce. They focus on talent acquisition, employee development, and organizational development across multiple regions, including the Americas, India, and South Africa. The team plays a critical role in recruiting top talent, developing leadership programs, managing employee mobility, and implementing innovative HR technologies to support the company's ongoing business transformation initiatives.

Human Resources

The Vice Presidents and Associates team at Sutherland is responsible for strategic leadership and driving transformative initiatives across various domains. They oversee customer experience enhancement, enterprise lead generation, IT solutions, client development, financial reporting, risk management, compliance, innovation, and business development. This team ensures the successful execution of Sutherland's mission to re-engineer processes and improve business outcomes for clients globally.

Vice Presidents and Associates

The Engineering & Technology team at Sutherland drives innovation and technological advancements across the company. This team is responsible for designing and implementing robust software solutions, leveraging data analytics to optimize processes, and providing technical support to ensure seamless operations. By collaborating closely with various stakeholders, they play a crucial role in transforming business processes and enhancing the overall customer experience through cutting-edge technology.

Engineering & Technology

The Account Management Team at Sutherland acts as the primary liaison between the company and its clients, ensuring client satisfaction and fostering long-term relationships. They manage client accounts, address customer needs, and align services with client objectives to drive business success. This team plays a crucial role in understanding client requirements, providing strategic solutions, and facilitating seamless communication to enhance client experience and retention.

Account Management Team

The Finance and Accounting team at Sutherland is responsible for managing the company's financial health through budgeting, forecasting, and financial analysis. This team ensures accurate financial reporting, compliance with accounting standards, and enhances operational efficiency by re-engineering financial processes. They also play a critical role in risk management, underwriting, and supporting business development initiatives across various sectors like retail, travel, BFSI (Banking, Financial Services, and Insurance), and mortgage.

Finance and Accounting

The Research and Analytics team at Sutherland specializes in leveraging data and insights to inform business decisions and strategies. Team members conduct market research, perform quality analysis, and engage in both equity and strategic research to provide actionable intelligence and innovative solutions. Their efforts support the company's broader objective of process transformation by offering in-depth analysis and recommendations that enhance financial processes, customer care, and overall business performance.

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Sutherland

Org chart

Board & advisors

Teams

Human Resources

Vice Presidents and Associates

Engineering & Technology

Account Management Team

Finance and Accounting

Research and Analytics

Offices

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Sutherland

Org chart

Board & advisors

Teams

Human Resources

Vice Presidents and Associates

Engineering & Technology

Account Management Team

Finance and Accounting

Research and Analytics

Offices

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