Paci Flores is currently the Director of Customer Experience at Sutherland, a role embarked upon in 2024, following an extensive career in the BPO industry that spans over 22 years. Previously, Paci held various positions at notable companies including Sutherland, Tata Consultancy Services, Aegis PeopleSupport Philippines Inc., and Cyber City Teleservices, where they honed skills in quality management, customer service, and team training. Paci earned a Bachelor’s Degree in Computer Science from Wesleyan University - Philippines in 2002. Throughout their career, Paci has demonstrated a strong focus on service excellence and customer satisfaction.
Location
Central Luzon, Philippines
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