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Susanne Haecki has a diverse work experience spanning different industries and roles. Their most recent position was with SBB CFF FFS, where they served as the Head of Center for IT People and Team Services. In this role, they focused on implementing the Scaled Agile Framework (SAFe) and shared leadership principles to foster a supportive work environment. Prior to this, they worked as an Intrapreneur in the New Work & Mobility department, where they led an interdisciplinary innovation team and developed disruptive business models. Susanne also played a significant role in building strategic partnerships across various companies.

In addition to their work at SBB, Susanne was involved with the Work Smart Initiative as a board member and co-president. Susanne represented SBB in the board, expanded partnerships, and evaluated business opportunities.

Before their tenure at SBB, Susanne gained experience in the insurance industry as an Intrapreneur Growth Hacker at Die Mobiliar. Susanne was responsible for launching and optimizing new digital business models. Susanne also spent time in the Silicon Valley as an Innovation Scout, seeking to learn from experts in the smart home industry.

Susanne's earlier experiences include roles at KV Business School Zürich as a lecturer, Swiss-Ski as an assistant in marketing, and Raiffeisen Schweiz as a customer advisor.

Overall, Susanne Haecki has demonstrated a strong interest in innovation, strategic partnerships, and creating positive work environments throughout their diverse work history.

Susanne Haecki's education history includes the following:

- In 2017, they earned a credit from Stanford University in the field of "Go-to-Market Strategies and Tactics for Entrepreneurs."

- From 2014 to 2016, they pursued a Master of Advanced Studies (MAS) degree in Marketing and Brand Management at Lucerne University of Applied Sciences and Arts.

- In 2015, they completed a Certificate of Advanced Studies (CAS) in Online Communication at Lucerne University of Applied Sciences and Arts.

- In the same year, they also obtained a CAS in Product Management and Marketing from Lucerne University of Applied Sciences and Arts.

- In 2014, they acquired a CAS in Brand Management from Lucerne University of Applied Sciences and Arts.

- Susanne obtained an Eidg. dipl. Marketingplanerin (Federal Diploma in Marketing Planning) from SAWI, Biel in the years 2006 to 2008.

In addition to their formal education, Susanne Haecki holds certifications as a Customer Experience Facilitator from INNOArchitects AG (obtained in 2022) and a Master of Advanced Studies (MAS) in Marketing and Brand Management.