Bianca Frey currently serves as Organisationsentwicklerin SBB IT at SBB CFF FFS, focusing on Digital Governance and Operating Model using SAFe methodology since September 2021. Prior to this role, Bianca was with Aveniq from August 2015 to August 2021, holding several positions including Leiterin Prozesse und Konzepte SBB Cargo and Head of Business Processes. Previous experience includes roles in various capacities at Sunrise Communications AG, UBS, and Tele2, with responsibilities spanning operations, quality management, and customer experience. Bianca's educational background encompasses advanced degrees and programs from institutions including the University of Virginia Darden School of Business, HWZ University of Applied Sciences, and certifications in ITIL and coaching.
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