Tess Alexander currently serves as the Lead Technical Support Engineer at Owner.com since October 2024. Prior to this role, Tess held various positions at Smile.io from July 2019 to October 2024, including Software Engineer and Senior Technical Support Specialist. Earlier experience includes a Customer Support Representative role at Lone Wolf Technologies, where support was provided across multiple web-based products. Tess also interned at CIBC in multiple capacities, including Business Systems Analyst and Technical Systems Analyst, and gained additional internship experience at Canadian Stewardship Services Alliance and DRMA IT Consulting. Tess holds a Bachelor of Environment and Business degree from the University of Waterloo.
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