Northern Ireland Water (formerly Water Service) is the sole provider of water and sewerage services in Northern Ireland.

Utilities

Northern Ireland Water

Northern Ireland Water's headquarters in Belfast, United Kingdom

Sara Venning

Mark Mitchell

Helen Devlin (MCIPD)

Anthony L.

Mark Fitzgerald

Ronan Larkin

Stephen Blockwell

Dymphna Gallagher

David McGrath

Nicola Brennan

Mark Ellesmere General Counsel

Belinda Oldfield

Peter McNaney

Patrick Larkin

Maurice Bullick

Len O'Hagan

The Project Management Specialists team at Northern Ireland Water is responsible for overseeing and delivering a wide range of capital projects related to water and sewerage services. They ensure projects are completed efficiently, on time, and within budget by managing risks, communicating with stakeholders, and implementing best practices in project planning and execution. Their diverse expertise covers areas such as infrastructure delivery, customer experience, business improvement, and innovation, contributing to the overall effectiveness and sustainability of Northern Ireland's water services.

Project Management Specialists

The Engineering and Technical Support team at Northern Ireland Water is responsible for ensuring the efficient operation and maintenance of water and sewerage systems through innovative engineering solutions. This multidisciplinary group focuses on telecom, mechanical processes, network security, and telemetry, while also overseeing compliance and strategic initiatives to enhance service delivery and operational resilience. They play a crucial role in developing and implementing technologies and best practices to safeguard water quality and infrastructure integrity.

Engineering and Technical Support

The Customer Experience and Engagement team at Northern Ireland Water is dedicated to enhancing customer satisfaction through effective communication and engagement strategies. This team works collaboratively to manage customer interactions, oversee wastewater services, and ensure seamless billing processes, all while driving continuous improvements in service delivery and public awareness. They play a crucial role in addressing customer needs and maintaining the quality and reliability of water and sewerage services in Northern Ireland.

Customer Experience and Engagement

The Finance and Accounting Team at Northern Ireland Water is responsible for managing the organization’s financial health and regulatory compliance. This team handles budgeting, financial reporting, and internal audits, ensuring efficient financial operations and strategic planning. They also provide insights into cost management and support financial systems to enhance decision-making across the company.

Finance and Accounting Team

The Data and Analytics Team at Northern Ireland Water leverages advanced analytical techniques and data management practices to optimize water and sewerage services. They work on projects involving data collection, telemetry analysis, wastewater performance evaluation, and asset management to enhance operational efficiency and inform strategic decision-making. The team plays a crucial role in ensuring sustainable water management by transforming data into actionable insights that improve service delivery and regulatory compliance.

Data and Analytics Team

The Legal and Compliance Team at Northern Ireland Water is responsible for ensuring adherence to legal standards and regulations governing water and sewerage services. This team provides legal advice, manages compliance investigations, oversees reporting and data management related to regulations, and handles claims. Their work safeguards the company's operations and protects its legal interests while fostering a culture of compliance across the organization.

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Northern Ireland Water

Org chart

Board & advisors

Teams

Project Management Specialists

Engineering and Technical Support

Customer Experience and Engagement

Finance and Accounting Team

Data and Analytics Team

Legal and Compliance Team

Offices

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Northern Ireland Water

Org chart

Board & advisors

Teams

Project Management Specialists

Engineering and Technical Support

Customer Experience and Engagement

Finance and Accounting Team

Data and Analytics Team

Legal and Compliance Team

Offices

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