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Jeff Richards is a District Operations Director at Macy's, where they manage operational strategies and oversee multiple stores. They began their career with the United States Air Force as a Law Enforcement/Security Police from 1993 to 1997 and later served in the Oklahoma Air National Guard. Jeff's retail experience at Macy's spans several roles, including Regional Merchandise Manager and Operations Manager, and they previously held positions as Merchandise Team Manager. They earned a Bachelor of Business Administration from the University of Oklahoma.