Macy’s is one of the premier omnichannel retailers of beauty, fashion, home decor, and more products

Retail

Macy's

Johns Creek

Macy's' headquarters in New York, NY, United States

Tony Spring

Sharon Otterman

Keith Credendino

Danielle Kirgan

Tracy Preston

Nata Dvir

Max Magni

Heather Barrow

Leonard Marcus

Tom Edwards

Jennifer Williams

Paul C. Varga

Deirdre P. Connelly

Emilie Arel

Torrence Boone

Marie Chandoha

Jill Granoff

Naveen Chopra

Robert B. Chavez

Tracey Zhen

Richard Clark

Douglas W. Sesler

Richard L. Markee

The Software Engineering team at Macy's focuses on developing and maintaining robust, scalable software solutions to enhance the company's omnichannel retail experience. This team collaborates on various initiatives, including e-commerce platforms, mobile applications, and cloud-based services, ensuring seamless integration of technology and user experience. Leveraging advanced technologies like machine learning and cloud computing, they drive innovation and efficiency across Macy's digital landscape.

Software Engineering

The Data and Analytics team at Macy's leverages advanced statistical methods and cutting-edge technologies to extract insights from vast datasets, enabling data-driven decision-making across the organization. They focus on enhancing customer experience, optimizing inventory management, and driving marketing effectiveness by developing predictive models and reporting tools. By integrating analytics into various business practices, the team supports Macy's commitment to delivering personalized and efficient shopping experiences across all channels.

Data and Analytics

The Customer Experience and Engagement team at Macy's focuses on enhancing the shopping journey by personalizing interactions and enriching customer loyalty through various channels. They strategize and implement initiatives that improve in-store and online customer service, drive social engagement, and ensure a seamless experience across the Macy's brand. By fostering a strong connection with customers, they aim to elevate satisfaction and loyalty, ultimately contributing to Macy's position as a premier omnichannel retailer.

Customer Experience and Engagement

The Human Resources and Talent Management team at Macy's plays a crucial role in attracting, developing, and retaining top talent across the organization. They focus on strategic workforce planning, talent acquisition, and employee development initiatives to foster a high-performance culture. This team collaborates with various departments to ensure alignment between HR practices and business goals, enhancing overall employee engagement and organizational effectiveness.

Human Resources and Talent Management

The Leadership Team at Macy's is responsible for setting strategic direction and overseeing the overall operations of the company. This team, comprising key executives such as the CEO, COO & CFO, and Chief Merchandising Officer, drives transformation initiatives, optimizes financial performance, and ensures that Macy's remains a leading omnichannel retailer in beauty, fashion, and home decor. Their collaborative efforts focus on enhancing customer experience and fostering innovation across all business areas.

Leadership Team

The Supply Chain and Operations team at Macy's is responsible for ensuring the seamless flow of products from suppliers to stores and online platforms. This team focuses on optimizing sourcing, logistics, and inventory management, while integrating technology to enhance efficiency and support the merchandising strategy. By coordinating operations and safeguarding assets, they play a crucial role in delivering a consistent and high-quality shopping experience for customers.

Supply Chain and Operations

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Macy's

Org chart

Board & advisors

Teams

Software Engineering

Data and Analytics

Customer Experience and Engagement

Human Resources and Talent Management

Leadership Team

Supply Chain and Operations

Offices

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Macy's

Org chart

Board & advisors

Teams

Software Engineering

Data and Analytics

Customer Experience and Engagement

Human Resources and Talent Management

Leadership Team

Supply Chain and Operations

Offices

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