Thero Mitchell, PMP, serves as the Senior Director of Client Services at Intermedia Cloud Communications, where responsibilities have escalated since joining the company in November 2013. This role involves directing a 30-member team focused on customer implementations across direct and reseller channels. Previous positions at Intermedia include managing 16 professionals with a $1.65M budget and conceptualizing the Strategic Accounts Onboarding Framework. Prior experience includes project management at Endsight, overseeing an 18-member team. Thero holds an Executive MBA from Pepperdine Graziadio Business School and a Bachelor of Arts in History from the University of Hawaii at Manoa.
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