Anthony Avery has extensive experience in client services and technical support, currently serving as a Senior Client Services Manager at Intermedia Cloud Communications since June 2017. In this role, Anthony focuses on case ownership and customer satisfaction while providing technical support and coaching for team members. Previous positions at Intermedia include Client Services Manager, Client Services Team Captain, and VoIP Product Specialist. Prior to this, Anthony worked at teleNetwork from September 2007 to June 2017 as a Technical Support Manager and Level 2 Engineer, where responsibilities included coaching team members and handling complex technical issues. Anthony holds a Bachelor of Science degree in Audio Engineering from The Art Institutes, obtained between 2010 and 2014.
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