Andy Harwood is an experienced professional in the field of customer success and merchandise systems, with a substantial background in various leadership roles. At Impact Analytics, Andy serves as the Director of Customer Success, while previously holding the position of Senior Director for Merchandise Systems, Infrastructure, and Business Intelligence at Lilly Pulitzer. Andy has also contributed significantly as Senior Director of Associate Product Management at AMERICAN EAGLE OUTFITTERS INC. and as Delivery Executive at /N SPRO. Additionally, Andy served as Senior Director of Corporate Applications at CKE Restaurants, Inc., demonstrating a strong track record in managing complex systems and driving successful outcomes across different organizations.
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