iHerb is a U.S. based multichannel direct-to-consumer e-commerce retailer, specializing in vitamins, supplements, nutrition and other natural products.

Started in 1996, our company promoted the benefits of the herb St. John's Wort; hence the name: iHerb. Since then, we have grown to offer one of the largest selections of high quality nutritional products in the world. iHerb carries more than 30,000 products made by over 1,000 well-known, respected brands. Shipping to 150 countries, our customers are as diverse as the products we offer. Combining our advanced e-commerce platform and state-of-the-art warehouses, customers find features such as speedy re-ordering and up-to-the-minute stock information. iHerb’s distribution centers are also industry-registered by NSF International, earning Good Manufacturing Practice (GMP) registration.
Mission: Offer our Customers earth’s best selection of available natural products, at the best possible value, delivered with the most convenient experience

Health & Wellness

iHerb

iHerb's headquarters in Perris, CA, United States

The Elgin office likely focuses on logistics, operations management, and trade compliance for distribution and supply chain services.

Elgin

The Hebron office focuses on operations and talent management, supporting strategic HR functions and logistics planning.

Hebron

This department focuses on developing and managing content strategies across various platforms to engage audiences effectively.

Content Strategy

The Software Development team at iHerb is responsible for designing, building, and maintaining the company's e-commerce platform, ensuring a seamless and efficient shopping experience for customers. This team leverages advanced technologies and best practices in software engineering to enhance website performance, implement new features, and ensure system scalability and security. By collaborating across disciplines, they work to integrate innovative solutions that support iHerb’s mission of delivering high-quality natural products with exceptional value and convenience.

Software Development

The Operations Management team at iHerb plays a crucial role in ensuring the efficient functioning of the supply chain and warehouse operations. This team oversees inventory management, optimizes shipping processes, and implements strategies to enhance operational efficiency, all while maintaining compliance with industry standards. By coordinating across various departments, they ensure that iHerb can deliver a wide selection of high-quality natural products to customers worldwide, consistently fulfilling the company's mission of providing exceptional value and convenience.

Operations Management

This department is responsible for creating and executing marketing strategies, managing brand development, and overseeing customer relationship management efforts.

Marketing Department

The Marketing and Customer Experience team at iHerb is dedicated to enhancing brand visibility and customer satisfaction across diverse global markets. This team develops targeted marketing strategies, oversees customer retention initiatives, and ensures high-quality content delivery, while also managing customer service operations to provide seamless support. By leveraging analytics and insights, they aim to refine customer interactions and foster loyalty, ultimately aligning with iHerb’s mission of delivering exceptional natural products and experiences to customers worldwide.

Marketing and Customer Experience

This department focuses on delivering support and assistance to customers, addressing their inquiries and resolving issues.

Customer Services

This department manages employee relations, recruitment, and organizational development.

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People (3)

Jobs (0)

Other teams

Software Development

Operations Management

Marketing Department

Marketing and Customer Experience

Customer Services

Human Resources

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People (3)

Jobs (0)

Other teams

Software Development

Operations Management

Marketing Department

Marketing and Customer Experience

Customer Services

Human Resources

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