Zoya Smirnova is a highly experienced professional in the fashion industry, currently serving as the Bespoke Alterations Manager at Harrods since April 2014, overseeing the training and development of team members, conducting interviews, and ensuring high standards of quality in tailoring. Previously, Zoya held roles including Bespoke Alterations Supervisor at Harrods, a Visiting Lecturer at Middlesex University, and Designer Assistant at Ozwald Boateng. As a co-founder and Fashion Designer at ZDDZ London, Zoya managed various business activities, including marketing and production processes. Educational qualifications include a B.A. (Hons) degree in Fashion/Apparel Design from the University of Hertfordshire and diplomas from the British Higher School of Art & Design.