ÂÜÀòÂÒÂ×

Rafi Mor is a seasoned Senior Software Engineer specializing in cloud development at Genesys, where they focus on enterprise-grade communications and contact center management solutions. Previously, Rafi served as a Senior Principal Professional Services Consultant and Architect at Genesys from 2014 to 2022, managing customer engagements for major clients. Before that, Rafi worked as a Principal Project Manager at Nuance Communications, overseeing large-scale projects involving Automated Speech Recognition and Voice Biometrics. Their earlier experience includes being a member of the technical staff at MIT X Consortium and a Software Engineer at Digital Equipment Corporation, where they contributed to the development of significant technologies. Rafi earned a Bachelor’s degree in Computer Science from Cornell University between 1985 and 1989.