Genesys is a company that sells customer experience and call center technology to mid-sized and large businesses. 

Software

Genesys

Genesys' headquarters in Daly City, CA, United States

Tony Bates

Larry Shurtz

Brian Swartz

Allen Chiu

Glenn Nethercutt

Olivier J.

Peter Graf

Scott Cravotta

Wesley Story

Marcee Wardell

Deepa Madhavan

Sijin Pisharody

Trevor Schulze

Guillaume Lardeux

Kelly Battles

Brian Ruder

Stephen Ensley

Ryan Lanpher

David Tunnell

Ash Kulkarni

Ann Mather

Will Packwood

The Sales Operations team at Genesys plays a critical role in enhancing the efficiency and effectiveness of the sales process. This team is responsible for providing strategic support to the sales force by analyzing performance metrics, managing sales tools and technologies, and streamlining workflows. Additionally, they facilitate communication between sales and other departments, ensuring alignment on goals and maximizing customer experience and satisfaction.

Sales Operations

The Leadership Team at Genesys is responsible for setting the strategic direction and vision of the company, overseeing all operational functions, and driving growth in customer experience solutions. Comprising top executives from finance, technology, sales, marketing, and product management, the team collaborates to enhance product innovation, optimize client relations, and ensure financial health, ultimately positioning Genesys as a leader in the customer experience and call center technology market.

Leadership Team

The Product Management and Development team at Genesys is responsible for defining, designing, and delivering cutting-edge customer experience and call center solutions. This team collaborates across various functions to ensure product alignment with market needs, oversees the development lifecycle, and focuses on advancing platform features, system security, and compliance. Their work ultimately drives innovation and enhances the versatility of Genesys' offerings, providing businesses with robust tools to optimize customer interactions.

Product Management and Development

The Marketing and Brand Strategy team at Genesys is responsible for crafting and executing cohesive marketing campaigns that enhance the company's brand presence and drive customer engagement. This team focuses on developing innovative content, digital strategies, and creative assets to promote Genesys' customer experience and call center solutions, while also ensuring alignment with the company's overall vision and transformation initiatives. Through collaboration and strategic planning, they aim to effectively communicate the value of Genesys' offerings to mid-sized and large businesses globally.

Marketing and Brand Strategy

The Human Resources and Talent Acquisition team at Genesys is responsible for attracting, hiring, and retaining top talent across the organization while promoting diversity, equity, and inclusion. This team collaborates with business leaders to align talent strategies with company goals, ensuring a robust pipeline of candidates and fostering a positive workplace culture. Additionally, they focus on talent management and organizational development to enhance employee growth and engagement.

Human Resources and Talent Acquisition

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Genesys

Org chart

Board & advisors

Teams

Sales Operations

Leadership Team

Product Management and Development

Marketing and Brand Strategy

Human Resources and Talent Acquisition

Offices

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Genesys

Org chart

Board & advisors

Teams

Sales Operations

Leadership Team

Product Management and Development

Marketing and Brand Strategy

Human Resources and Talent Acquisition

Offices

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