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Eric Lum is currently a QA Team Lead, leveraging their extensive background in Electrical and Computer Engineering. They earned a Master's Degree in Image Processing and Medical Imaging and a Bachelor's in Electrical and Computer Engineering from the University of Waterloo. Eric's experience includes roles as a Research Assistant, Software Tester, and various positions at Genesys where they coordinated testing activities and developed automated testing solutions. They have a particular interest in signal processing and have applied their skills in medical imaging research and Quality Assurance, focusing on automation and problem-solving throughout their career.