FreshDirect is an online grocer that delivers to residences and offices in the New York City metropolitan area.

Retail

FreshDirect

FreshDirect's headquarters in NY, United States

Metin Hacıoğlu

Steven Cifuentes

Scott Crawford

Matthew Sciarrino

Charlotte Myer

Riza Gulluoglu

Rajesh Venkatesan

Claire J Ko

Ehsan Shah

Melanie Kirk

The Operations and Site Management team at FreshDirect oversees the efficient functioning of warehouse applications, IT operations, fleet management, and transportation planning. They ensure the seamless delivery of groceries by coordinating logistics, managing site operations, and optimizing financial performance within the supply chain. This team is pivotal in maintaining high operational standards and improving customer satisfaction through effective site and fleet management.

Operations and Site Management

This department oversees the selection and performance of product categories to optimize inventory and enhance customer satisfaction.

Category Management

The Engineering and Technology Team at FreshDirect is responsible for developing, maintaining, and optimizing the company's digital infrastructure and online platforms. This includes managing network systems, ensuring robust cybersecurity, streamlining big data processes, enhancing quality assurance through automation, overseeing IT transformation projects, and driving digital product and analytics innovations to improve customer experience and operational efficiency.

Engineering and Technology Team

This department focuses on strategically planning, analyzing, and managing product assortments and pricing to enhance retail performance.

Merchandising Department

This department manages employee relations, recruitment, and organizational development.

Human Resources

The Human Resources & People Operations team at FreshDirect is responsible for talent acquisition, employee relations, and organizational development. They ensure a positive work environment, support professional growth, and align HR strategies with business objectives.

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FreshDirect

Org chart

Teams

Operations and Site Management

Category Management

Engineering and Technology Team

Merchandising Department

Human Resources

Human Resources & People Operations

Offices

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FreshDirect

Org chart

Teams

Operations and Site Management

Category Management

Engineering and Technology Team

Merchandising Department

Human Resources

Human Resources & People Operations

Offices

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