Alina Decker is a seasoned professional with extensive experience in customer support and digital consultancy. Currently serving as a Customer Care Supervisor at Fossil Group, Inc. since September 2024, Alina previously held the position of Digital Consulting Expert at Perficient from January to September 2024, where focus was on digital transformation for enterprises. Alina's background at Fossil Group includes a role as Customer Support Coordinator from July 2022 to January 2024. Prior to this, Alina spent 14 years at J.Crew as a Store Director, overseeing store management, customer service, merchandising, and payroll. Alina holds a Bachelor's degree in Communication, Journalism, and Related Programs from Babes Bolyai, earned between 2001 and 2005.
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