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Ashley Smith

Customer Care Representative/virtual Store

Ashley Smith has extensive experience in customer service and retail, currently serving as a Customer Care Representative at Fossil Group, Inc. since July 2014, where effective and creative problem-solving is key to addressing customer issues. Prior roles include Freight Support at Worldwide Express, Visual Merchandiser at Free People—where design skills were utilized to enhance merchandise display—and Jeantender at The Blues Jean Bar, demonstrating strong sales abilities and customer engagement. Early career experience includes a Sales and Stock position at Aeropostale, focusing on merchandising and customer attraction techniques. Ashley holds a Bachelor of Arts in Fashion Retail Management from The Art Institute of Dallas, completed in 2012.

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