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Jennifer Thompson is an accomplished professional with extensive experience in user experience writing and customer service roles. Currently serving as Principal UX Writer at Foolproof since March 2016, Jennifer has progressed through various writing positions at the company. Previously, Jennifer worked as a Tour Director for Day Tours London and held multiple roles across companies such as Regus, where responsibilities included community management, and the Criterion Theatre Trust, focusing on customer inquiries in a high-paced environment. With a background in performance, supported by a Bachelor of Arts in Acting from Mountview Academy of Theatre Arts, Jennifer combines strong communication skills with a creative flair, further demonstrated through roles in hospitality, voice coaching, and performing.