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Brendan Frobey is a seasoned professional in operations and customer service, currently serving as the CS Team Lead at Flexport since June 2023. Prior experience includes roles as Operations Coordinator III at Shopify and Deliverr Inc., demonstrating expertise in logistics and operations management. Brendan previously worked at Microsoft for over a year, where responsibilities included managing inventory systems and providing technical support for SMB and EDU customers. The professional journey began at the University at Buffalo, where Brendan attained a Bachelor of Business Administration in Management Information Systems and provided computing consultancy services to students and faculty.