Kim Haworth is a seasoned professional in talent development and training, currently serving as a Talent Development Partner at Firstsource since May 2022. Prior experience includes a role as Contact Center Team Lead at Spire Healthcare Group plc from September 2021 to May 2022 and as a Comms&Learning@CSG Delivery Manager at Sky between June 2019 and February 2021. Kim's tenure at Firstsource from June 2014 to June 2019 encompassed positions as Training Manager, Assistant Training Manager, and Senior Trainer, focusing on writing and developing comprehensive training materials and delivering upskill training to enhance employee development.
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