Joyce Fe Caseñas, CHRP®, is an experienced Human Resources professional with a strong background in employee relations, engagement, compensation and benefits administration, performance management, and leadership development. Currently serving as the General Manager-HR for the Philippines at Firstsource Solutions Limited since May 2012, Joyce has previously held significant roles at Aegis PeopleSupport, Inc. as AVP and Senior Manager of Site HR, where responsibilities included employee engagement and performance management. Joyce also managed career initiatives at PeopleSupport (Phils.), Inc., developing competencies and training programs, and provided strategic consulting as VP of Corporate & Planning Services at Gothong Southern. Joyce holds a Bachelor of Arts in Economics from the University of the Philippines.
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