Layna Carnicom serves as the Senior Director of Customer Success at Everi Holdings Inc. since September 2023, leading initiatives within the Sports and Entertainment sector and managing relationships with over 40 clients. Prior to this, Layna held a similar role at Venuetize, where responsibilities included driving client retention strategies, managing high-profile partnerships, and providing insights on mobile application and e-commerce performance. Layna's experience also includes a position as Director of Client Solutions, where contributions included leading mobile app development for the NBA's Detroit Pistons and facilitating significant client engagements. Earlier roles at Experience LLC involved managing product launches and serving as a technical expert on ticketing integrations. Layna's career began in ticket sales and operations with the Columbus Cottonmouths Hockey team. Layna earned a Bachelor of Science in Management/Marketing from the University of West Georgia.
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