Felicia Jefferson is an experienced professional in information security and compliance, currently serving as an Information Security Senior Advisor at Elevance Health since June 2020. At Elevance Health, Felicia maintains expertise in compliance rules and regulations, has designed and implemented a compliance education program, and contributed to achieving unqualified SOC1 and SOC2 report opinions for the first time in seven years. Prior experience includes over a decade at Macy's, where Felicia held various roles including Sr. Compliance & Business Continuity Analyst, successfully streamlining compliance operations and enhancing alignment with regulatory standards. Felicia's earlier positions involved compliance testing and leading quality assurance teams, highlighting strong leadership and analytical skills. Felicia holds a Bachelor of Science in Computer Science from SUNY Brockport and further education from Rutgers University - Newark.