Jassette Howell is an experienced Network Operations Centre (NOC) Engineer at Digicel Group since April 2022, specializing in technical product management, vendor management, and application infrastructure maintenance for Digicel Financial Services. Prior to this role, Jassette served as a Level 2&3 Network Engineer at Island Networks Limited from January 2019 to August 2022, focusing on troubleshooting and ensuring service levels for the telecommunications provider. Jassette also held the position of Client Services Manager and Client Captain at Influx from July 2018 to January 2019, managing customer service operations. Earlier experience includes roles as an Information Technology Support Analyst and Web Development Intern at Mona Information Technology Services, and as a Promotions Representative at Creative Options. Jassette holds a Bachelor of Science degree in Computer Science from The University of the West Indies, Mona.
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