Digicel Group is a Digital Operator based in Kingston, Jamaica. Digicel is one of the fastest growing telecommunications companies. It has quickly expanded to serve markets across the Caribbean, Central America and Asia Pacific regions. Digicel has over 13 million subscribers with services like mobile phone, broadband and wireless, cable, managed IT services and more. Founded in 2001 by Irish entrepreneur and philanthropist Denis O’Brien, Digicel’s largest markets include Jamaica, Haiti, Papua New Guinea and Trinidad and Tobago.

Telecommunications

Digicel Group

Digicel Group's headquarters in Kingston, Jamaica

Oliver Coughlan

Daven Govender

Ana Rua

Garvin Medera

Terry Arnold

Drs. Ing Sjoerd Geels

Jarleth Burke

Jose Leopoldo Gutierrez

Gary Shaw

Gillian Power-Bailey

Mian Talha Nasruddin

Emilio Parada

Liam Donnelly

Magalie Belmo

Joel Wallace

Nathaelle F. Chavenet

Mara Samaniego Ordonez

Martin Drake

Stephen Murad

Sinead O Marcaigh

Tezzita Davis

Sjoerd Geels

Lawrence Hickey

Julian Horn-Smith

Denis O'Brien

Conor O'Dea

The Marketing and Brand Management team at Digicel Group is responsible for developing and executing strategic marketing initiatives that enhance the company's brand presence and drive subscriber growth across its diverse markets. This team focuses on creating compelling marketing campaigns, managing content acquisition, analyzing campaign performance, and ensuring alignment between brand messaging and customer engagement to differentiate Digicel's offerings in the competitive telecommunications landscape.

Marketing and Brand Management

The Technology and IT Operations team at Digicel Group is responsible for the design, implementation, and maintenance of the company's telecommunications infrastructure and IT services. This team ensures robust network performance, enhances cybersecurity measures, and drives innovation in software delivery and digital content management, supporting Digicel's mission to provide reliable and cutting-edge communication solutions across its diverse markets. They also oversee IT applications and infrastructure, ensuring seamless operations and customer satisfaction.

Technology and IT Operations

The Engineering and Product Development team at Digicel Group is responsible for designing, developing, and optimizing innovative telecommunications solutions to enhance user experience and service delivery. This multidisciplinary team works on cutting-edge technologies, ensuring robust network infrastructure, and developing new products that meet the evolving needs of over 13 million subscribers across diverse markets. They collaborate closely to integrate engineering expertise with strategic product management, driving growth and maintaining Digicel's competitive edge in the digital communications landscape.

Engineering and Product Development

The Leadership Team at Digicel Group is responsible for setting the strategic vision and direction of the company, ensuring alignment across its diverse telecommunications services in various regions. Comprising key executives such as the Group CEO, Chief Marketing Officer, and Chief Technology Officer, this team drives innovation, enhances customer experience, and fosters business growth through collaborative decision-making and effective resource management. Their leadership plays a crucial role in maintaining Digicel's competitive edge in a rapidly evolving digital landscape.

Leadership Team

The Finance and Compliance team at Digicel Group is responsible for ensuring financial integrity and regulatory compliance across the organization. This team manages financial planning, auditing, and risk management, while also enforcing cybersecurity policies to protect sensitive data. By collaborating closely with various departments, they support strategic decision-making and drive operational efficiency to maintain Digicel's rapid growth in diverse markets.

Finance and Compliance

The Customer Service and Experience team at Digicel Group is dedicated to enhancing customer satisfaction and loyalty by providing exceptional support and service across various channels. This team oversees retail operations, manages customer care, and leads sales initiatives, ensuring that all interactions with customers are positive and efficient. Their goal is to deliver a seamless experience while addressing inquiries and resolving issues related to Digicel’s wide range of telecommunications services.

Customer Service and Experience

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Digicel Group

Org chart

Board & advisors

Teams

Marketing and Brand Management

Technology and IT Operations

Engineering and Product Development

Leadership Team

Finance and Compliance

Customer Service and Experience

Offices

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Digicel Group

Org chart

Board & advisors

Teams

Marketing and Brand Management

Technology and IT Operations

Engineering and Product Development

Leadership Team

Finance and Compliance

Customer Service and Experience

Offices

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