Lily T. is a seasoned professional in customer success and sales management, currently serving as the Manager of Customer Success at Datadog since August 2025. Prior to this role, Lily held the position of Manager, Renewal and Customer Success at Concentrix, where leadership of a team of 11 sales representatives at Red Hat focused on driving revenue growth through effective onboarding, retention, and upselling strategies. Lily’s earlier experience includes serving as a Team Leader and Account Manager at TDCX for Facebook, where management and coaching of a team of 20 Account Managers led to significant revenue increases and high adoption rates. Additionally, as Country Manager at DORMA FAR EAST in Vietnam, Lily established a successful channel sales network by onboarding six distributors. The career began as an Account Executive at AIM, laying a strong foundation in sales.
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