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Eberth Romeroll is a management professional with over 15 years of experience in vendor management and service governance for global companies. Eberth has coordinated outsourcing strategies, ensuring the continuity of service level agreements and optimizing vendor relationships. They held various positions at CEMEX from 2015 to 2020, including Service Governance Manager and Global IT Incident & Problem Manager, where Eberth managed performance indicators for global vendors and led initiatives for internal service automation. Currently, Eberth is pursuing a Master of Business Administration (M.B.A.) in International/Global Studies at Universidad Regiomontana. Eberth's early career includes IT Operations Support Coordinator at Sistemas de Desarrollo y Logística, where they ensured SLA compliance and managed teams across multiple locations.