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Felix Chan is a seasoned professional currently serving as the Head of the Transformation Office at Bupa, where they focus on driving business transformation and digital innovation. With a strong background in the insurance industry across various segments and roles, Felix has previously held positions such as Associate Director at AIA and Senior Manager in Business Consulting at EY. Their project experience includes digital strategy, data migration, and business development, underpinned by a solid academic foundation with a Bachelor's degree in Commerce and a Master's in International Business. Felix's expertise spans strategy formulation, operational digitalization, and process redesign, making them a pivotal figure in organizational transformation within the APAC region.