Barbon Insurance Group is the UK’s largest tenant referencing and specialist lettings insurance company.

Insurance

Barbon Insurance Group

Barbon Insurance Group's headquarters in Lincoln, United Kingdom

Martin Totty

Charlotte Callaghan

Susan Eastman

Kayleigh Ackroyd

Dina Morgan

Abigail Bray

Alison Parkinson (Assoc. CIPD)

Margaret Milsom

Mike Dawson

Ellie Dreisenstock

The Customer Operations team at Barbon Insurance Group is responsible for ensuring a seamless and efficient experience for tenants and landlords. This includes handling claims, underwriting policies, managing debt recovery, and optimizing customer interactions to maintain high standards of service and satisfaction.

Customer Operations

The Referencing Team at Barbon Insurance Group processes tenant applications by verifying their financial stability, rental history, and personal references to ensure they meet the company's criteria for tenancy. They are responsible for collecting and analyzing data to provide comprehensive reports that assist landlords in making informed leasing decisions.

Referencing Team

The Business Operations team at Barbon Insurance Group focuses on streamlining and optimizing internal processes, driving strategic changes, and enhancing customer service delivery. They manage business improvements, oversee consumer operations, and ensure smooth execution of initiatives to support the group's leadership in tenant referencing and specialist lettings insurance.

Business Operations

The Marketing and Communications team at Barbon Insurance Group develops and implements strategies to enhance brand awareness, engages both B2B and B2C audiences, and fosters customer relationships. They manage digital and traditional marketing initiatives, internal and external communications, and ensure cohesive messaging across all platforms to support the company's tenant referencing and specialist lettings insurance services.

Marketing and Communications

The Sales Team at Barbon Insurance Group focuses on driving revenue and growth by acquiring new clients and maintaining relationships with existing ones. The team collaborates closely to optimize sales processes, manage media advertising opportunities, analyze sales data for strategic insights, and steer overall sales strategies to support the company's market leadership in tenant referencing and specialist lettings insurance.

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Barbon Insurance Group

Org chart

Teams

Customer Operations

Referencing Team

Business Operations

Marketing and Communications

Sales Team

Offices

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Barbon Insurance Group

Org chart

Teams

Customer Operations

Referencing Team

Business Operations

Marketing and Communications

Sales Team

Offices

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