Prasun Choudhury is a seasoned CX leader with 19 years of experience in transforming post-sales business functions. Currently, they serve as Vice President of Customer Support at Zycus and have previously held senior roles at notable companies including MoEngage Inc. and Adobe, where they significantly enhanced customer experience and operational efficiency. An alumnus of prestigious institutions such as Purdue University, Prasun has a strong foundation in data analytics and machine learning, which underpins their successful leadership in various technology domains. They are committed to innovative strategies that align workforce collaboration with business objectives to deliver exceptional customer experiences.
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Mumbai, India
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