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Dustin Hawks is an experienced IT Workplace Support Manager at Zions Bancorporation since April 2015, where responsibilities include hiring, developing, mentoring, and training IT staff while maintaining quarterly compliance. Prior experience includes serving as a Transition Manager at Convergys for nearly 13 years, where Dustin coached, developed, and supervised service operations employees and handled customer complaints. Earlier roles include an Automotive Technician at Lancer Automotive, where vehicle repairs were conducted, and a Shift Supervisor at Bullfrog Spas, managing a crew to ensure timely assembly of spas. Dustin holds an Associate's degree in Automobile/Automotive Mechanics Technology/Technician from Salt Lake Community College, earned between 2005 and 2008.