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Jonathan Barouch is the Vice President and General Manager of Contact Center at Zendesk. In May 2025, Zendesk announced the acquisition of Local Measure, a company that Jonathan founded and led, known for its advanced voice solutions and customer communications management. Prior to Local Measure, Jonathan was the Founder and CEO of Fast Flowers Group, one of Australia’s early e-commerce businesses, and also launched Roamz, a location-based service. Jonathan's commitment to the community is reflected in their role as Director at the Sydney Story Factory, supporting creative writing for young people. They hold a Master of Commerce from the University of Sydney and multiple degrees from the University of New South Wales.