Chaminda Peiris is an accomplished engineering leader with extensive experience in the technology sector, currently serving as a Director of Engineering at Zendesk since May 2016, focusing on delivering Omni-channel Contact Center functionality. Chaminda's career includes progressing through various roles at Zendesk, including Senior Engineering Manager and QA Manager, with a strong emphasis on team growth, operational excellence, and alignment with product strategy. Prior experience at Citi involved managing testing for liquidity and investment products, while earlier positions at Smartbox and Houghton Mifflin Harcourt showcased expertise in developing quality assurance strategies and automated testing frameworks. Chaminda holds a BSc in Engineering from the University of Peradeniya.
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