Caroline Kello is a seasoned professional with extensive experience in product management, currently serving as a Group Product Manager at Zendesk since October 2016, focusing on authentication, security, and fraud prevention. Previous roles at Zendesk include Lead Product Manager and Senior Product Manager, highlighting a strong expertise in product strategy and development. Prior to Zendesk, Caroline held positions at MoneyMate Group as a Product Analyst and Data Analyst, contributing to investment data management solutions. Additional experience includes nursing assistant roles in primary care settings, where responsibilities encompassed patient care and administrative tasks. Caroline holds a Bachelor's degree (Hons) in Business from Dublin Business School and a Diploma in Financial Accounting from IHM Business School.
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