Rich Shank is an accomplished sales operations and strategy executive with a diverse background in leading global sales organizations across prominent technology and consulting firms. Currently serving as SVP of Global Sales Operations & Strategy at Xero since May 2025, Rich specializes in modernizing sales systems and enhancing customer-centric revenue strategies. Prior roles include Vice President of Global Sales Operations at Intuit and Managing Director of Global Sales Operations & Strategy at Amazon Web Services, where Rich supported comprehensive sales initiatives and operational excellence across diverse geographic regions. Rich's extensive experience also includes leadership positions at SAP, INAP, Carter's Inc./AT&T, and Sprint, with early career foundations as a Naval Officer in the U.S. Navy. Rich possesses an MBA from Duke University and a BSME from the University of Notre Dame.
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