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Raghul Ganesh is a Senior Leader in Customer Success Management, specializing in CRM, customer engagement, retention, renewals, and churn reduction. With a strong background in strategic planning, forecasting, and customer onboarding, Raghul has held roles at notable companies, including Confluent as a Manager of Customer Success and New Relic as a Lead Customer Success Manager. Raghul's experience spans various regions and focuses on enhancing customer wellness and satisfaction. Raghul earned a Master of Computer Applications from Madurai Kamarajar University between 2009 and 2012. Currently, Raghul leads as a Senior Manager of Customer Success at Xcitium.