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Kris Taylor is a seasoned Client Services Leader with extensive experience in Customer Success, Account Management, and Support across Technology and Software sectors, managing over 250 employees. They are responsible for retaining and growing revenue exceeding $330 million ARR while ensuring a seamless customer experience from implementation to renewal. Kris has held leadership roles at notable companies such as Adobe and Rackspace, where they spearheaded various initiatives that drove customer satisfaction and team engagement. Currently, Kris serves as the Senior Director of Client Services EMEA at Workiva, focusing on providing a unified platform for integrated reporting.