Yaofeng Wang is a seasoned professional in Customer Experience Analytics with a robust background in insights and analytics. After completing a Bachelor's degree with high distinction in Computer Science and Industrial Engineering at Worcester Polytechnic Institute, Yaofeng gained diverse experience through roles such as an Information Data Architect at The Hanover Insurance Group and a Senior Analyst in CX Advanced Analytics at Workday. Currently, Yaofeng serves as a Senior Business Intelligence Analyst and Analytics Product Manager at Workday, continuing to drive advancements in data analytics. Additionally, Yaofeng has contributed to academia as a Student Teaching Assistant in the Computer Science Department at Worcester Polytechnic Institute.
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United States
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