Vineal Prasad is an accomplished Customer Success Manager with a strong track record in enhancing customer retention and optimizing onboarding processes. Currently at Work Perfect since June 2025, Vineal previously held the same title at MetaOptima Technology Inc. from August 2019 to April 2025, where notable achievements included increasing customer retention by 35% and halving onboarding time. Prior experience includes roles as a Customer Success Executive at MetaOptima, where Vineal automated processes in HubSpot and Salesforce, and at Sentia Australia Pty Ltd as a Project Manager, overseeing project delivery and stakeholder communication. Earlier, as Project Coordinator at JobReady, Vineal managed multiple accounts and enhanced reporting dashboards, and served as Implementation Manager at Solium.
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